Terms of Use – Palmanges

Welcome to Palmanges (palmanges.com), your destination for curated New Arrivals for Men and Women—from sharp men’s button-downs and versatile chinos to flowy women’s dresses and cozy sweaters. These Terms of Use govern your access to and use of our website, including browsing our collection, creating an account, placing orders, and engaging with our content (e.g., style guides, product photos of our latest men’s and women’s styles). By accessing or using Palmanges, you agree to comply with these terms, which are designed to protect our platform, our brand, and you—ensuring a safe, respectful experience for all fashion lovers.

1. Eligibility to Use Our Website

To use Palmanges, you must meet the following requirements:

  • Be at least 13 years old. If you are under 18, you must have parental or guardian consent to create an account, place orders for men’s/women’s apparel, or share information on our website.
  • Possess the legal capacity to enter into binding agreements (e.g., purchasing a men’s tailored jacket or agreeing to our return policy for a women’s blouse).
  • Provide accurate, truthful, and complete information when creating an account, placing orders, or contacting our team (e.g., a valid shipping address for your men’s chinos, a correct email for order updates like “your women’s dress has shipped”).
  • Use the website only for lawful purposes, in compliance with local, state, national, and international laws.

2. Account Creation & Responsibility

If you create a Palmanges account, you agree to:

  • Choose a secure password and keep it confidential. You are fully responsible for all activity linked to your account, including orders for New Arrivals (e.g., a men’s sweater, a women’s skirt), changes to shipping preferences, or communications with our team.
  • Update your account information promptly if details change (e.g., a new email address, updated billing information for future purchases of men’s workwear or women’s casual styles).
  • Notify us immediately at [email protected] if you suspect unauthorized access to your account (e.g., unknown orders for men’s hoodies, changes to your saved payment methods).
  • We reserve the right to suspend or terminate accounts that violate these Terms of Use (e.g., fraudulent orders, sharing account access with third parties, repeated misuse of our platform).

3. Permitted Uses of the Website

You may use Palmanges for the following authorized purposes:

  • Browsing our collection to explore New Arrivals (e.g., comparing men’s slim-fit shirts, viewing details of a women’s floral midi dress, saving favorite items to your account).
  • Creating an account to track orders (e.g., checking if your men’s chinos have shipped—consistent with our next-day shipping policy), save preferred shipping/billing details for faster checkout, or curate a list of desired men’s/women’s styles.
  • Placing orders for New Arrivals in accordance with our Terms of Purchase—including paying in USD, adhering to the 60-day return policy, and complying with product eligibility rules (e.g., unused items for returns).
  • Accessing and sharing our non-commercial content (e.g., style tips for pairing men’s chinos with women’s blouses, “How to Style New Arrivals for Fall” blogs) for personal use—provided you credit Palmanges and do not alter or repurpose the content.

4. Prohibited Uses of the Website

You may not use Palmanges for any of the following activities:

  • Fraudulent Behavior: Creating fake accounts, placing orders with stolen payment information, or providing false details (e.g., a fake shipping address for a men’s tailored jacket) to deceive Palmanges or other users.
  • Harmful Actions: Uploading, transmitting, or distributing viruses, malware, or other malicious code that could damage our website, user devices, or data (e.g., infecting a product page for women’s sweaters with harmful software).
  • Unauthorized Access: Attempting to hack, modify, or access restricted parts of our website (e.g., backend databases with customer order history, inventory systems for men’s New Arrivals, or internal pricing details).
  • Intellectual Property Infringement: Copying, reproducing, selling, or distributing our proprietary content (e.g., product photos of men’s button-downs, women’s dress designs, the Palmanges logo, or style guide text) without our written permission. This includes using our designs to create counterfeit pieces or resell our men’s/women’s apparel without authorization.
  • Disruptive Activity: Using bots, scripts, or automated tools to scrape product data (e.g., extracting prices of women’s blouses in bulk), spam other users, or overload our servers (which could delay order processing for customers expecting next-day shipping).
  • Abusive or Infringing Content: Posting or sharing content that is harassing, discriminatory, defamatory, violent, or infringes on others’ rights (e.g., sharing copyrighted images in our community sections, if applicable).

5. Intellectual Property Rights

All content on Palmanges—including but not limited to apparel designs (men’s chinos, women’s dresses, unisex hoodies), product photos, style guides, blog posts, logos, and brand names—is the exclusive property of Palmanges, protected by copyright, trademark, and other intellectual property laws.

  • You may not use our trademarks (e.g., “Palmanges,” product line names like “Men’s New Arrivals”) in any way that implies affiliation, endorsement, or confusion without our written consent.
  • You may not reproduce, modify, or sell our apparel designs or product content (e.g., editing a photo of a women’s skirt to mislead buyers about its fit) for commercial or unauthorized purposes.
  • If you believe your intellectual property has been infringed on our website (e.g., a copyrighted style guide reposted without permission), email us at [email protected] with details of the infringement—we will investigate and address valid claims promptly.

6. Website Content & Availability

  • Content Accuracy: We strive to keep product information (e.g., materials of a men’s sweater, size guides for women’s dresses, availability of New Arrivals) accurate and up-to-date. If you notice an error (e.g., incorrect fabric details for a men’s shirt), please notify us—we’ll correct it as soon as possible.
  • Website Availability: We aim to keep Palmanges accessible 24/7, but we may temporarily take the site down for maintenance, updates, or emergency repairs (e.g., fixing a glitch in the order system for next-day shipping). We are not liable for temporary unavailability or disruptions.
  • Third-Party Links: Our website may include links to third-party sites (e.g., a fabric supplier’s sustainability page, a payment provider’s terms page). We do not control these sites and are not responsible for their content, privacy policies, or practices—access them at your own risk.

7. Limitation of Liability

Palmanges shall not be liable for direct, indirect, incidental, or consequential damages arising from your use of the website—including (but not limited to):

  • Errors in product information (e.g., ordering the wrong size of a women’s dress due to a listing mistake).
  • Website downtime preventing you from purchasing a limited-edition men’s jacket.
  • Delays in shipping or delivery caused by factors beyond our control (e.g., customs holds, carrier strikes—even if our standard timeline is 5 days).
  • Losses from unauthorized account access (unless caused by our intentional negligence).

Our total liability for any claim related to your use of Palmanges shall not exceed $100 USD, or the total amount you spent on our website in the past 12 months—whichever is higher.

8. Indemnification

You agree to indemnify and hold Palmanges, our employees, partners, and affiliates harmless from any claims, damages, or losses (including legal fees) resulting from:

  • Your violation of these Terms of Use (e.g., fraudulent orders for women’s sweaters).
  • Your misuse of the website (e.g., spreading malware that harms our systems).
  • Your infringement of others’ rights (e.g., sharing a copyrighted style guide without permission).

9. Changes to These Terms

We may update these Terms of Use periodically to reflect changes in our business (e.g., new features for tracking orders with next-day shipping) or legal requirements. Any updates will be posted on this page with a revised “Last Updated” date. Your continued use of Palmanges after changes are published means you accept the updated terms. We recommend reviewing this page regularly.

10. Termination

We may terminate or suspend your access to Palmanges at any time, without notice, if you violate these Terms of Use (e.g., repeated fraudulent activity, infringement of our intellectual property). If your account is terminated, you remain responsible for any outstanding obligations (e.g., payment for a men’s tailored jacket you purchased) and we may retain your information as required by law.

11. Contact Us

For questions, concerns, or requests related to these Terms of Use, reach out to our team:

Email: [email protected]